FAQ’s
Can I cancel if it’s not for me?
Yes, absolutely. All you have to do is cancel your membership in the Member Portal before your monthly dues payment is processed. The shortest membership length we can do is a month.
Can I change my membership level?
Yes! Just let us know before your next dues payment is processed.
Can I get a refund if I don’t use my membership?
No. We don’t offer refunds on membership dues.
You’re going to think I’m crazy, but I’d like to build [insert crazy project here] in your space. Can I do that?
Probably! Best to start a conversation with info@tvcog.net to be sure, though. We’ve seem plenty of odd projects. We may need to set some ground rules, but we’ll do our best to accommodate.
I want a membership but I can’t afford it! Do you offer financial assistance?
TVCOG does offer financial assistance! Assistance through our Community Access Fund programs is available for individuals with demonstrated need and for businesses meeting certain criteria. Learn more and apply here. If you don’t qualify for these programs, you can volunteer in exchange for membership dues credits after being a member for one month. Volunteers can earn up to 50% off memberships through volunteer credits.